Conference Program Day 1

Collect your badge and start your first day
at the EuroFM Conference at the NTNU University.

By EuroFM, NTNU, and Event Partners NBEF and Multiconsult

Join us as we officially open the EuroFM Conference & Research Symposium 2025 in the vibrant city of Trondheim. Representatives from EuroFM, NTNU, and our valued partners NBEF and Multiconsult will kick off the event with a warm welcome and a look ahead at the days to come.
This opening session sets the tone for an inspiring programme filled with knowledge sharing, academic insight, and international collaboration in the field of Facility Management.

Kent Ranum
Major of Trondheim

Kent Ranum is the mayor of Trondheim and represents the Conservative Party. He has a background as a businessman and investor, and became mayor in 2023. Ranum has been involved in research and the development of NTNU for several years. Among the issues Ranum has been particularly engaged in is the work against the introduction of tuition fees for students from outside the EU. As a strong supporter of international collaboration and education, Mayor Ranum will take part in the official opening of the EuroFM Conference & Research Symposium 2025 to personally welcome all participants to Trondheim.

Kjartan Nesset
Chairman of NBEF, Norwegian Building and Property Association

Kjartan Neset is the chairman of the Norwegian Building and Property Association (NBEF) and works as Property Director at the University of Bergen. With a background in civil engineering from NTNU, he has extensive experience in managing and developing real estate in Norway’s public sector. Through his leadership at NBEF, Kjartan plays an active role in strengthening the facility management profession and promoting sustainable property practices.

In his session, Kjartan will offer insights into the FM landscape in Norway and the role of NBEF as a national platform for property owners, managers, and stakeholders. He will explain how NBEF supports knowledge sharing, professional development, and policy influence—particularly through its leading role in the Cooperation Council for Construction and Building. This session provides context on how FM is organized and developed in Norway.

Sean Gibbons
Vice Chair, Global FM Association
EuroFM Ambassador to the UK 

Sean Gibbons is an experienced FM consultant with over 30 years of expertise in optimizing FM & real estate strategies to enhance efficiency, effectiveness, sustainability & long-term value. As global head of FM & real estate for a leading life sciences company, he managed a portfolio across 100+ countries & led the first-ever ISO 41001 certification for a global function in any industry, and the first in pharmaceuticals.

At the Global FM Association, Sean advances knowledge & best practices in FM. He will share insights into key initiatives including World FM Day & the Annual Awards of Excellence, demonstrating how these programs foster collaboration, celebrate achievement & deliver tangible value. Through these efforts, Sean will highlight Global FM’s commitment to driving real-world outcomes that empower professionals & promote continuous improvement across the industry.

Pat Gaughan (Moderator) | Board Member, EuroFM

Together with EuroFM Ambassadors:
Olga van Diermen (Netherlands), Suvi Nenonen (Finland), Thomas Madritsch (Austria), Michael May (Germany), Ek Buranakul (Thailand).

Facility Management is evolving rapidly, influenced by cultural, economic, and organizational diversity across Europe and beyond. In this engaging panel, EuroFM Ambassadors from five countries share their national perspectives on the current state and future direction of FM: from emerging priorities and professional challenges to opportunities for collaboration and growth within the international community.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

While sessions are in full swing in the two research rooms and the workshop room, EuroFM will be recording a podcast on the main stage!

Jan Johansson
Project Manager Research and Development Projects, Dansk Facilities Management

This presentation explores how digital learning can accelerate sustainability transformation in Facility Management. Introducing the new DFM Digital Sustainability Platform, it showcases a modular training programme designed to strengthen FM professionals’ competencies across four key areas: ESG compliance, sustainability communication, reporting and documentation, and sustainable budgeting and operations planning.

By aligning with EU regulations and sustainability goals, the platform supports FM professionals in developing strategic, tactical, and operational skills essential for the green transition. Through practical examples and digital tools, the session demonstrates how lifelong learning can empower the FM community to lead meaningful, measurable, and lasting change toward a more sustainable built environment.

Robin Sæterøy MSc
Senior Advisor Property Management, Multiconsult

As Europe’s population grows older, municipalities face increasing pressure to adapt their health and care facilities to meet future demands. This session presents how Molde Municipality in Norway developed a long-term property strategy for 2040, combining demographic projections with a systematic review of its existing health and care buildings. The project reveals how data-driven planning and portfolio analysis can uncover capacity gaps, functional limitations, and opportunities for smarter investment.

Through this case, Robin Sæterøy demonstrates how municipalities can use evidence-based methods to balance service quality, economic sustainability, and infrastructure renewal. The findings highlight a replicable approach for local governments across Europe: one that links facility management, urban planning, and healthcare strategy to create more adaptable, efficient, and resilient care environments for an ageing society.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Nora Johanne Klungseth (Moderator) | NTNU

More information about this session will follow soon.

Pleun van Deurssen (Moderator) | Board Member, EuroFM

Facilities Management: A Career of Choice — Can we make Facilities Management sexy? Or at least strategic, smart, and sought after? The FM industry is evolving, blending technology, sustainability, and human experience. But how do we make FM not just a job, but a career of choice? Join our panel as we explore what skills the future demands, how academia is adapting, and what makes the next generation choose FM. Let’s talk about skills, talent, and what it takes to make Facilities Management the career people want, not just find.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Andrew Hulbert
Chair – Institute of Workplace and Facilities Management (IWFM),
Vice Chair – Pareto Facilities Management 

In this session, Andrew Hulbert shares the remarkable journey of Pareto FM’s growth which includes world renowned customers, leading technical delivery and embedding Environmental, Social, and Governance (ESG) principles at the heart of its operations. From its early focus on equity and community engagement to a bold commitment to carbon neutrality by 2027, Pareto FM demonstrates how sustainability and hard services can go hand in hand with commercial success.

That’s a wrap on Day One!
An inspiring first day of the conference is coming to a close. We’ve shared ideas, challenged perspectives, and connected with professionals from across the globe.

Now it’s time to reflect on all the insights and energy before we head into a festive evening at the Gala Dinner. See you there!

On December 1, we will conclude the conference day with a charity dinner. To attend, please be sure to book your ticket during registration. It’s a perfect opportunity to get to know the network better. Very soon, we will reveal the exclusive location. Expect a memorable evening in Trondheim, full of atmosphere and connection!

This session consists of the following four sub-sessions:

• Walkthrough interviews as a participatory research method for FM
• Exploring the theory of supportive design from patient perspective
• Reconciling University’s Strategic Workspace Goals: End-Users Influence the Resulting Design
• The impact of lighting and indoor air quality conditions on students’ comfort and performance in higher education: a full factorial design approach

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

This session consists of the following four sub-sessions:

• Duelling Dialogue: Using pairwise comparison as a strategic tool in academic workplace management and change
• The Library is not an Island – Landscape beyond the Shared Services
• Managing Facilities on University Campus – seek and hide
• Searching for corporate real estate strategies of educational institution in hybrid learning

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

This session consists of the following four sub-sessions:

• The impact of COVID-19 on the Facility Service Sector in the EU
• Beyond the cleaning: Exploring the value parameters of repositioning cleaning staff from back-office to front-office service roles
• From identification to practitioners’ assessment: Factors influencing corporate real estate management performance
• The Added Value of Task Integration: FM and the Nurse Join Forces

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

This session consists of the following four sub-sessions:

• How can circularity practice in office buildings contribute to social sustainability
• Community-based Facility Management in an Urban Experiment Area: A Case Study of Svartlamon for Socially Sustainable Place Making
• Financial incentives for building rehabilitation: Industry perspectives on what is needed
• Assessing Social Sustainability in Buildings: Mapping Value-Chain Actors Across the Lifecycle

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Mark Mobach | Hanze University of Applied Sciences

More information about this session will follow soon!

Alenka Temeljotov Salaj | Vice Dean of Innovation, NTNU
Mara Diaconu | PhD Candidate, NTNU

The future of Facility Management is not only smart and sustainable, but deeply social. This hands-on workshop invites participants to rethink FM as a force for good; one that drives inclusion, belonging, and community well-being. Using an energetic Design Thinking approach, you’ll explore how FM can address real societal challenges such as housing, mental health, and local inclusion, and turn these insights into concrete, human-centered solutions.

In small, fast-paced teams, you’ll co-create and pitch “Social FM Innovations”: new ideas, services, or technologies that redefine the role of FM in shaping better places to live and work. You’ll walk away with a practical framework to measure social impact, a set of actionable ideas ready to test, and connections with like-minded peers who believe FM can transform not only buildings, but lives.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Shukri Habib
Managing Director, QualiServ Facility Management

This workshop shows how data analytics, machine learning, and real-time monitoring can transform asset management. Participants will explore practical tools and visualization techniques to turn data into actionable insights, improve decision-making, and optimize asset performance.

Through hands-on exercises, the session demonstrates how approaches like condition-based maintenance and lifecycle forecasting can cut costs, extend asset lifecycles, and enhance long-term planning. Attendees will leave with a clear understanding of how to apply data-driven strategies for smarter, more sustainable asset management.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.