In this winterschool, we will apply user-centric workplace management methods to learning environments. User-centric management starts with people. The Human Centred Design process helps you Hear the needs of the users, Create innovative solutions to meet those needs, and implement them (Deliver). During the winterschool we will look at elements of each phase. We will develop a vision for future learning environments with a focus on university libraries. User requirements will be collected and analysed. We then synthesize data and develop a design brief. Eventually, we discuss implementation issues. We will have a look at and analyze two university libraries. Learn more about the program or register here.